In InfoWorld last Friday, Robert Cringley declared Twitter as dead. “Oh sure, it seems lively enough. But now that spammers and scammers have their hooks into Twitter, it’s doomed. And much of the blame lies with Twitter itself.”
Cringley is obviously upset that a lame, barely-functioning startup with no business plan and no revenue is valued at 1 billion dollars. He’s clearly astonished that people flock to the site despite receiving no real value from it except for meaningless gossip.
Cringley’s theory is simple: unless Twitter does something about it soon, spam is going to take over Twitter and drive legitimate users away. Right now, it’s painfully easy to set up spam accounts on Twitter, extremely hard to track them down and report them, and the tiny urls plus the basic trust atmosphere make it easy for spammers to get hits to their websites. It almost seems as if Twitter enables spam deliberately – it doesn’t want to impede its growth by adding tools that would keep the service clean.
I’m just as bewildered as anyone else about the Twitter phenomenon. While I have to recommend it as a viable social media option to my clients, it often seems like a huge bubble that is bound to deflate and disappear sooner or later. Establishing meaningful relationships on Twitter is possible – but with all the noise, it’s becoming increasingly hard to keep your account clean and stay focused on the relationships that matter to you.
I work hard to keep my clients’ account as clean as possible, but my personal Twitter account is already infested with many non-relevant, unimportant connections. While these are not spammers in the most basic sense of the word, they are spammers in the sense that they followed me for the only reason of “growing their numbers.” Since I have no interest in what they do, and they have no interest in what I do, this is creating noise that distracts me from focusing on my core online community – the people and businesses I care about.
I don’t think Twitter will die. I do think its growth could eventually suffer if it gets too noisy and spammy. For now, and as long as Twitter do nothing to improve the service, it is up to us, the users, to keep our accounts clean, stay away from suspicious followers and never click on links unless they are from someone we know and trust.



